VoIP Phone Systems
Reliable communication is the backbone of every business. Top Tier Telecom sells, installs, and fully programs VoIP phone systems for businesses of all sizes. We handle everything from equipment setup and call routing to IVRs, hold music, and forwarding options. Once installed, we manage and maintain your system for a low monthly fee, so you never have to worry about downtime or configuration errors.
Call (405) 973-8897 today to schedule a demo.
Top Tier Telecom’s VoIP Solutions for All Business Sizes
From startups to multi-location offices, Top Tier Telecom provides scalable VoIP systems that grow with your needs. We consult with you to understand your workflow, call volume, and user roles, then build a customized setup that fits your operation perfectly.
Our VoIP solutions include:
- Desk phone hardware (sold and installed)
- Call routing by extension, department, or schedule
- Custom greetings and Interactive Voice Response (IVR) menus
- Call forwarding to mobile numbers or voicemail
- On-hold music and messaging
- Voicemail-to-email transcription
- Company-wide or user-specific call settings
- Mobile and desktop app support
All systems are professionally configured, tested, and maintained by our team for optimal performance.
Do You Offer VoIP Phone Hardware?
We offer and install a wide range of VoIP-ready phones tailored to meet your business needs. Whether you need desk phones for your team, conference phones for your meeting rooms, or wireless handsets for added mobility, we’ve got you covered. We’ll help you choose the best devices to keep your team connected and your business running efficiently.
What Can Be Included in a Custom IVR Phone System?
An interactive voice response (IVR) system allows callers to navigate a phone menu using their keypad or voice commands. We fully customize your IVR to match your call flow, business hours, and department structure.
Your IVR setup can include:
- A custom greeting or welcome message
- Menu options like “Press 1 for Sales,” “Press 2 for Support”
- Scheduled routing for business hours, holidays, and after-hours
- Overflow handling to voicemail or alternate lines
- Bilingual or multi-location menu trees
- Directory search by employee name or extension
We make it easy to keep your system up to date and fully aligned with your operations.
What’s Included in the Monthly VoIP Service Fee?
Our monthly VoIP service fee covers everything you need to keep your phone system running smoothly. This includes ongoing system management, help desk support, call routing changes, IVR updates, and regular feature enhancements. We also monitor your system’s performance around the clock and take care of any troubleshooting to ensure reliable service.
Stay Connected With a Custom VoIP Setup for Business
Top Tier Telecom builds custom VoIP setups that align with how your team communicates. From call routing and IVRs to voicemail and remote access, we tailor every feature to fit your operation. Our goal is to make your phones smarter, your staff more connected, and your calls more efficient. With local support and full-service management, you never have to deal with setup headaches or technical issues alone.
Looking for VoIP phone systems? Contact us at (405) 973-8897.